Feature Comparison
Compare plans and features
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Contact Us
Contact Us
Contact Us
Custom
Custom
Essentials
Users
1
1-3
10
20
Unlimited
Order Volume
(Additional Order)
(Additional Order)
50
150
1500
3500
Unlimited
Enhanced Review Managment
50
150
1500
3500
Unlimited
Review Flagging
Yes
Yes (< 48hrs)
Yes
Yes
Yes
Custom Requests
No
Custom Pricing
Custom Pricing
Custom Pricing
Custom Pricing
API Access
No
No
No
Yes
Yes
Core Product
ResellerRatings Profile
Limited
Full
Full
Full
Full
Seller Ratings
Limited
Product reviews
Visual Marketing
Social QA
Feedback / NPS
Add Ons
Review Tracking
Amplify
AI TrustBot
Sentiment Analytics
Local Reviews
Call Us (Enterprise)
Security & Policy
GDPR/ CCPA Compliance
PII Protection Options
Support Options
Support Channel
Email / Chat
Email / Chat
Email / Chat
Phone / Rep
Phone / Rep
Planned Response Time
7 Days
5 Days
2 Days
24 hours
24 hours
Additional Costs
Free
$100
$150
$200
Included
Plan
Starter
Growth
Pro
Full Suite
Full Suite Pro
Store Page
Customization
Policy Badges
Ad Removal
Review Monitoring & Publishing
Google Seller Ratings
Google Shopping
Review Flagging
Badges / Awards
Limited
Case / Review Routing to Agent teams
Custom Alerts / Notifications
Resolution Center
48hrs
Up to 30 days
Up to 30 days
Up to 30 days
Up to 30 days
Response Templates
Ask to Revise
Ask for UGC
AI Powered responses (AI Add on)
Review Sourcing Seller/Brand Ratings
(Power Conversion)
(Power Conversion)
Automated Requests
Bulk Collection
Checkout Survey / Email After Purchase (EAP)
EAP Only
Brand Metrics
Review Verification
Custom Questions
Review Timing (BCC)
Survey Customization
Limited
Limited
Review Sourcing Product Reviews
(Power Conversion)
(Power Conversion)
Google Shopping Integration
Automated Request
Bulk Collection Product Reviews
Product Page Review Collection
2-1 Brand / Product Review Flow
Custom Questions
Request Scheduling
Review Triggers (BCC)
Survey Branding
Visual UGC
(Power Conversion)
(Power Conversion)
Collect Review Images
Phone Imagery Capture
Visual Galleries
AI Content Moderation & Protection
Digital Asset management
Video Reviews
Add-On
Add-On
Add-On
Social Q&A
(Power Conversion)
(Power Conversion)
Product Page Display
Shopper Ask a Question / Answer
Retailer Answers
Social Ask
Content Acceleration and SKU Sync
Reply back with Images & Video
Coverage & Insight Report
Shopper Incentivization & Rewards
Bookmarks, Votes and Sticky Questions
Alerts & Notifications
Feedback (Power Insights)
NPS
Custom Questions
Worflow and Branching Logic
Launch Controls
Aggregate Reporting
Realtime-Micro Feedback
Long Form Survey
Essential E-Commerce Templates
Insights(Power Insights)
Review Survey Performance / Engagement / Conversion Tracking
Brand Metrics
Tag Reporting Data
Agent Performance
Executive Custom Reports
Ask to Revise Reports
Brand Metrics
Review Coverage Reports (Product & Q&A)
Competitor Tracking (Add on)
Third Party Review Tracking & Reputation
(Add on)
(Add on)
Multi-Store Reporting (Enterprise)
Geographic Reports (Enterprise)
Add On
Review Tracking
Review Tracking
Competitive Intelligence
AI Summation
Review Filtering & Search
One Hub View of all Reviews
Amplify
Review invites 3rd party review sites
Review Distribution
Custom Survey Templates
Checkout Survey Amplification
Post Purchase Amplification Invite
Incentivization for Shoppers
Channel Performance Intelligence
Visual Reviews Amplification to Social
Sentiment
Topical Sentiment
Keyword Sentiment
Custom Topic Tracker
Trend Alerts & Notifications
Polarity Scores
3rd Party review sites
AI TrustBot
Review Response Generator
Brand Review Analyzer
3rd Party review Analyzer
AutoTag Reviews (coming soon)
Product Review Analyzer (coming)
Video Reviews
Shopper Mobile Capture
UGC Gallery and Integrated Product Page
Video Optimization
Video Hosting
Video Incentivization & Content Accelerator
Integrated YouTube Links (coming)
Digital Asset Management