Power INSIGHTS

ShopperStream is powered by AI

Find out how we power your ratings and reviews strategic initiatives with AI based tools and generative AI learning.

AI SUmmaries

Say goodbye to hours of manual data reading and sorting. AI delivers summarizations swiftly, allowing you to focus your efforts on more strategic tasks

Hot topics, relevancy scoring and summarizations through massive amounts of data in a few clicks. You'll actually be able to go to your executive team with real insights.

AI REVIEW TRACKING

Understand your review presence everywhere with AI assisted review tracking

AI doesn't just summarize data; it extracts key trends, sentiments, and emerging patterns from your reviews. This means you gain valuable insights into customer preferences, pain points, and sentiments, which can inform product development, marketing strategies, and customer engagement.

3rd party review sites like Yelp, Google My Business, SiteJabber, and other open platforms
AI WORKFLOWS

AI assisted workflows help your team organize and turn negatives into amazing customer experiences

Topic Tagging of Reviews

AI WORKFLOWS - SMART REPLIES

Smart Replies allows you to connect to your shoppers in a more connected way - building fans of your service and allowing your team to work faster.

An average positive to a review takes 3 minutes. A negative review can take up to 5. Smart replies changes that to seconds. Smart replies takes in your sites content, public policies and weaves it in with knowledgable replies to any and all reviews. Goodbye generic templates - hello personality.

Look for TRUSTBOT AND A WHOLE SERIES OF FEATURES

AI saves your money, time and gets your more accurate results. Here's our roadmap.


Generatives AI Product Summaries

One size doesn't usually fit all when you are trying to land and expand in different review channels.  That's why we go the distance to allow you to incentivize channels properly.

Anti Fraud detection

AI ramps up the effort in ensuring your reviews are the most authentic reviews for real shopper confidence

Review Protection

AI ensures ratings match the sentiment of reviews to see what reviews are potentially off from their rating

Video AI

We're investing big into video AI with ways to pull in massive amounts of video data and make sense of how to utilize it across your product pages