Find out how we power your ratings and reviews strategic initiatives with AI based tools and generative AI learning.
Hot topics, relevancy scoring and summarizations through massive amounts of data in a few clicks. You'll actually be able to go to your executive team with real insights.
AI doesn't just summarize data; it extracts key trends, sentiments, and emerging patterns from your reviews. This means you gain valuable insights into customer preferences, pain points, and sentiments, which can inform product development, marketing strategies, and customer engagement.
Topic Tagging of Reviews
An average positive to a review takes 3 minutes. A negative review can take up to 5. Smart replies changes that to seconds. Smart replies takes in your sites content, public policies and weaves it in with knowledgable replies to any and all reviews. Goodbye generic templates - hello personality.