We help shoppers voice their opinons and help brands use that voice to power a better shopping experience.
We craft tools that empower ecommerce brands to shine in today’s bustling online market and help authenticate the true shopper voice. Trends might change, but one thing stays true: brands that foster trust and loyalty with their customers always come out on top!
Hello :)
What we do.
We create amazing tools that help your brand capture the shopper voice.
We also help shoppers authenticate and power their voice online so their voice can power brand feedback, make better experiences and advise other shoppers on great buying experiences.
We also help and authenticate real reviews and put in place systems that allow for real, authentic content to pull through.
"Better customer relationships start by allowing shoppers to participate in the company's story. We've always believed the best customer experiences develop on a two-way street. We connect and educate retailers on how to 'wow' their customers while allowing those shoppers to have a voice."
NishAN SOTHILINGAM
Our team throughout the years!
We've gone through a whole lot of turns and 'adventures' throughout the years. From starting off small, to growing, to being part of much larger company dynamics. Throughout it all, we've been building and building more and more, never stopping.
Official Google Partner since 2012
The ratings and reviews platform Trusted by over 4000+ e-commerce stores
13 Million
Verified Shopper Reviews
Billion +
Reviews collected on our platform have driven over a billion impression on Google
35 Million
Insights and Competitive Benchmarks across brands
Our Growth Story
2001
Launched as ResellerRatings.com
2012
Acquired by Answers.com / Foresee Partnership Of Data with Google & Microsoft * 3 million reviews collected
2015
Product Reviews Releaed
2016-2019
Development of the Whole Comprehensive Reviews Suite including dozens of new tools such as Q&A, Visual Reviews
2020
Company re-aquired by management 10 m reviews
2021
Launch of Deep Learning Analytics Engine Launch of Feedback Launch of Visual UGC
2022
Launch of AI platform and Video UGC Amplify Review and Syndication Launch
2023
Rebrand to ShopperStream to introduce Comprehensive UGC platform
2024
Introduction of the Trust Flywheel Method for Brands with ShopperStream
location
CLEVELAND / MISSOURI / SF BAY AREA / CEBU
We're a team of leaders and innovators-combining expertise in customer experience, digital marketing and technology.
Our passion is bringing consumers and brands together to improve buying experiences. With more than a decade of research and real-world experience, we’ve built a deep level of trust with both parties, helping raise buyer confidence and enabling sellers to meet new demands in the market.
Headquartered in Cleveland, OH, we’re committed to making a partnership between clients and shoppers and to help brands grow.
Cleveland OH
Newegg Partner of the Year Award
“Buying power has shifted to the shopper. Whether it’s an impulse purchase or months of research, each journey touchpoint is a chance to speak your companies values. That’s why it’s so critical to give the customer a voice so retailers can create the best customer experience, while using that voice to help their business standout in highly competitive digital market.”
BRADLY POOLE - CRO
OUR VALUES
Passion, creativity and Perseverance come together to bulldoze any obstacle.
Show empathy. Be respectful and care for people's ideas, backgrounds and issues.
Create amazing products that are fun and easy to use
Go the extra mile.
Be educators - teach brands about methodology, not just set and forget
most importantly - promote the authentic voice of the shopper
Start collecting trust & reviews now
See what we build and try it out now!
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