Authenticity matters
Authentic Content Matters more so than ever
Authentic shopper voice and content is at the heart of what we do. In a world of AI generated noise, we're working on clearing the path for real trustworthy content.
Official Google Partner since 2012
We’ve been collecting and publishing ratings and reviews for over 24 years. Our review content is trusted by major search engines—like Google—and we take your feedback seriously.
our story
Learn
Our review process
We’re committed to constantly strengthening our review validation process. We actively listen to feedback from our users, community to find opportunities for improvement. At the same time, we stay up to date on emerging trends and tactics in fake review manipulation, so we can continuously adapt and refine our technology and moderation practices.
Learn more on how we score companies, collect reviews and more below
FLAGGING
Our review platform is open for business's and shoppers to flag reviews for integrity.
See our flagging process
For Reviewers
A QuickGuide to your Reviews
Learn about writing reviews, responsibilities, and more.
Understanding Store Algorithm
Demystify the review score on ResellerRatings - find out what goes into a store score, the review types used and more.
Security and your Data
Learn how ResellerRatings protects your data and compliance with regulatory programs.
Understanding Review Collection & Labels
An overview of verified labels, review collection and more.
Reporting or Flagging Reviews
As a consumer, learn how to report and flag reviews. You can check out our content policy guide on acceptable review content.
Reviewer FAQ
For Brands & Stores
Flagging Reviews
You can't remove reviews on ResellerRatings, however you can flag them under our terms.
Store Banners and Warnings
Warning banners placed for consumers. Heres how they work and how to get them removed.
Advertising on ResellerRatings
Understand how your pages are used for Advertising and how Retailers can advertise.
Delisting your store
Don't want your store on ResellerRatings.com? Here's how to work with us on that.
Retailer FAQ
Other Frequently Asked Questions
Community
Found a store with fake reviews or suspicious content! Flag the review or help us by contacting us to investigate