Cart Abandonment
Find out why customers abandon their journey
Shopper Insights Template Browser
Trust Reports (as we call them)  tell a story for Personas in your company that are built from customizable 'insight blocks' or 'reciepes'. You can stack, combine, customize these blocks (or choose from our pre-built templates) for a huge amount of powerful reports designed for different personas.
Agent Performance
What customer services agents are having the most impact on your reviews and revenue?
Topical Analytics
Find core themes and topics between all your brand and product content
Reputation Management
90% of shoppers will return if you engage with negative feedback. Â Set up templates to speed through the responses.
Agent Performance
See which agents are engaging with reviewers and retaining revenue
Core Topics
Parse through thousands of reviews in a flash with core topic sentiment
Journey Performance
Find out the breakdown in your customer journey and the why behind it
Shopper Profiles
Shopper Profiles Maps your shopper story and revenue impact directly to your customer satisfaction
Pre-Purchase Insights Report
Head of Digital
Customers interacting with the store before making a purchase encounter various touchpoints, and their feedback reveals key insights into the smoothness or friction in their journey.
Preview Report
Browse our templates built out of 24 customizable 'insight blocks'
Browse all of our trust tempates and the type of stories your team gets straight to your inbox. Be a hero without churning through reams of data.
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Automate campaign management.