Shopper Insights Template Browser

Trust Reports turn shopper data into powerful stories—customizable insight blocks stacked into reports tailored for every persona on your team.

Stack and build executive reports together for the ulimate shopper insights

Featured Template

Comparison Report

This report gives you a clear, data-driven view of your performance compared to other players in your category. Whether you’re managing one brand or multiple stores under your portfolio, this tool gives you instant benchmarking across key reputation metrics.

Browse our templates built out of 24 customizable 'insight blocks'

Comparison Report

This report gives you a clear, data-driven view of your performance compared to other players in your category. Whether you’re managing one brand or multiple stores under your portfolio, this tool gives you instant benchmarking across key reputation metrics.

competitor tracking report

Competitor tracking report tells a story about you, your brand and how customers see it in relation to other stores

Customer Reputation

Review Tracking Impact Report

Tracks and monitors your brand’s current ratings and reviews across platforms like ResellerRatings and others.

Customer Reputation

Point of Sale Purchase Report

Capturing customer feedback right at the point of sale—is one of the most valuable moments in the customer journey.

Shopper Pre-Purchase Insights Report

Customers interacting with the store before making a purchase encounter various touchpoints, and their feedback reveals key insights into their pre-purchase journey.

Head of Digital

Seller Rating Negative Review Pulse

While positive reviews reinforce what’s working, negative reviews reveal critical gaps that need immediate attention.

Agent Performance

What customer services agents are having the most impact on your reviews and revenue?

Topical Analytics

Find core themes and topics between all your brand and product content

Reputation Management

90% of shoppers will return if you engage with negative feedback. Set up templates to speed through the responses.

Cart Abandonment

Find out why customers abandon their journey

Agent Performance

See which agents are engaging with reviewers and retaining revenue

Core Topics

Parse through thousands of reviews in a flash with core topic sentiment

Journey Performance

Find out the breakdown in your customer journey and the why behind it

Shopper Profiles

Shopper Profiles Maps your shopper story and revenue impact directly to your customer satisfaction

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