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Attract.  DELIGHT.  AND CONVERT WITH THE TRUST FLYWHEEL.

This flywheel will unlock your e-commerce stores growth

Consumers are increasingly turning to fellow shoppers to make confident purchasing decisions, not traditional marketing messages. Here's why your brand needs to think with the Trust Flywheel framework.

input of shopper content, into the flywheel and output of shopper led growth
SHOPPER LED GROWTH

It all starts with collecting amazing shopper data

The flywheel starts by setting you up with collecting amazing shopper stories and insights, syndicating them influential networks like Google to increase traffic and then converting those leads with amazing trust markers across your web journey designed to inspire customer confidence
capture voice of customer
Collect the right content, syndicate it to Google Shopping and Search. UGC, Video, Images, reviews - it's all here with sophisticated collection tools and launch controls
flywheel showing trust data increasing revenue
the flywheel of shopper insights and data
Find out detractors, promoters, benchmark against others in your industry, your rivals, your inspirations, check out agent performance on how your team is turning around negative review content.  It's all here under the platform.
COLLECTION

Collect all the shopper content, amplify the shopper voice and grow.

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Content Collection

1. Your flywheel starts spinning with the right content. We make sure you get the best, actionable content.

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Product and Seller Ratings and Reviews
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Local Reviews / Google My Business
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Custom Questions
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Questions and Answers
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Video Reviews and Images
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NPS / Micro-Feedback / Long Form Survey & Journey Experience built for e-commerce
amplifcation of reviews
Power SEARCH

Collect the right content and syndicate it to the most impactful search channels

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Paid - Google Shopping PLA
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Paid - Google Search PLA
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Organic - Crawl able Widgets for SEO and fresh content
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Organic - Search result snippets for products
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Organic - search result snippets for local stores
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Amplify - On other ratings and review sites
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Social - Pinterest, Meta, Instagram and more
trust flywheel - conversion products
TRUST POWERED CONVERSIONS

Your Trust-Powered Path to Purchase

Build the Ultimate Product Page
Trust Powered & A.I. Recommendation Product Widgets
Q&A to increase on-site time, winback and reduce abandonment
UGC Powered Product Pages
Trust powered widgets to power click through
Engaging video review content
chat conversion between shoppers and agents
Moderate and Engage

Create a stream of super-fans that sell your business

Moderations: Intuitive design simplifies the moderation process and makes publishing and flagging violated content fast and easy.
Extraordinary Protective Systems to protect your brand: This A.I.powered tool helps to ensure that reviews accurately reflect the intent of the reviewers.
Team Sync: Built for small and large scale teams to collaborate and send customer feedback to the right people automatically based on topic.
trust flywheel - insights such as sentiment analytics and more
ANalyze & Grow

Understand what makes customers loyal to your brand

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Competitive Benchmark
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Micro-Feedback
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Sentiment Analytics
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Agent Performance
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Topic & Trend Analysis
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Journey and Benchmark Trust Markers
Explore insight use cases
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GOODBYE MULTIPLE VENDORS - THIS FLYWHEEL IS CONNECTED

Shopperstreams connected platform connects all your UGC together so you can tell a unified story

Multiple vendors?  Multiple products, disconnected data, no actionable items and no buy-in from your team with your overall Trust Strategy.  You're losing out big on the reveals. Let's fix that.
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SHOPPER-LED GROWTH

Let's see how deep this trust flywheel goes.

shopper trust flywheel and all aspects of it broken out into various descriptions
WHOS THE TRUST FLYWHEEL FOR?

Every team, side by side connected to shopper led growth.

How can you build a trusted relationship with your shoppers?
How do you turn one-time shoppers into repeat advocates?
How can we improve our website's user experience to increase customer satisfaction and drive more sales?
Be seen in a croweded Sea

Business Owner

Marketing leaders trust ResellerRatings to strengthen their brand with the shopper’s voice through real reviews and UGC.
Why have we completely fallen off of SERPS?
How can you optimize increase conversion rates and decrease abandonment?
How can we improve our site's product pages to better showcase our offerings and drive more sales?
Power Lead generation & Conversion

Head of E-commerce

Marketing leaders trust ResellerRatings to strengthen their brand with the shopper’s voice through real reviews and UGC.
How to I engage with customers and improve my score?
How can I see what customers issues are trending before they become a core priority issue?
How are my brands or websites stacking up against each other or locally?
Turn Detractors into PROMOTERS

Customer Experience

Marketing leaders trust ResellerRatings to strengthen their brand with the shopper’s voice through real reviews and UGC.
How can I improve customer lifetime value at every touchpoint?
How can I maximize our pipeline with limited resources?
What is the key to driving customer retention and loyalty?
Create repeat shoppers with your shoppers’ visual experiences.

Marketing

Marketing leaders trust ResellerRatings to strengthen their brand with the shopper’s voice through real reviews and UGC.

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