pricing
Simple Plans that grow with your business
Join over 4k + stores that use ResellerRatings as their ratings and review solution
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Growth
Power Discovery + Loyalty
$349/month
Contact Us150 / orders / month
Google Seller Ratings
1-3 users
Seller Ratings Full
Full Customization
Display Widgets
Resolution Center
Pro (most popular)
Power Discovery + Loyalty + Conversion
$549/month
Contact Us
1500 orders / month
Everything in Growth
10 Users
Product Reviews
Visual Marketing
Full Suite
Everything + Insights + loyalty
--
Contact Us3500 orders /month
20+ users
Everything in Pro
Q&A
Feedback & NPS
Shopify / Starter
For start ups and starter shopify stores
$0/year
Get started
50 orders / month
1 User
Google Seller Ratings
Seller Ratings Stater
Growth
Power Discovery + Loyalty
$249/month
Get started150 / orders / month
1-3 users
Seller Ratings Full
Full Customization
Display Widgets
Resolution Center
Pro
Power Discovery + Loyalty + Conversion
$379/month
Get started1500 orders / month
Everything in Growth
10 Users
Product Reviews
Visual Marketing
Full Suite
Discovery + Conversion + Insights + loyalty
--
Get started3500 orders /month
20+ users
Everything in Pro
Q&A
Feedback & NPS
Full Suite Pro
Full Suite Pro adds all the add-ons, making the platform a fully integrated AI experience, alongside collecting all the UC content, including video reviews!
Full Suite Plus +
Discovery + Conversion + Insights + loyalty
Contact Usunlimited orders
20+ users
Everything in Full Suite Pro
Review Amplification
Review Tracking
Video Reviews
AI Trustbot
Sentiment Analytics
Enterprise
Got multiple stores or brands? Unlock an entirely new dashboard to get insights into the 100k ft view
Not sure which plan is right for your business?
Get in touch with us and we'll help figure out what business plan is right for you.
Compare & Contrast Features
Pricing
Contact Us
Contact Us
Contact Us
Custom
Custom
Essentials
Users
1
1-3
10
20
Unlimited
Order Volume
(Additional Order)
(Additional Order)
0
150
1500
3500
Unlimited
Enhanced Review Managment
0
150
1500
3500
Unlimited
Review Flagging
No
Yes (< 48hrs)
Yes
Yes
Yes
Custom Requests
No
Custom Pricing
Custom Pricing
Custom Pricing
Custom Pricing
API Access
No
No
No
Yes
Yes
Core Product
Core Product
Free
Starter
Pro
Full Suite
Full Suite+
Seller Ratings
Product Reviews
Visual Marketing
Social Q&A
Feedback & Surveys
Add Ons
Review Tracking
Amplify
AI TrustBot
150 Credits
Sentiment Analytics
Local Reviews
Local Reviews
Call Us (Enterprise)
Security & Policy
GDPR/ CCPA Compliance
PII Protection Options
Support Options
Support Channel
Email / Chat
Email / Chat
Email / Chat
Phone / Rep
Phone / Rep
Planned Response Time
7 Days
5 Days
2 Days
24 hours
24 hours
Additional Costs
Free
$100
$150
$200
Included
Plan
Starter
Growth
Pro
Full Suite
Full Suite Pro
Store Page
Customization
Policy Badges
Ad Removal
Review Monitoring & Publishing
Google Seller Ratings
Google Shopping
Review Flagging
Badges / Awards
Limited
Case / Review Routing to Agent teams
Custom Alerts / Notifications
Resolution Center
48hrs
Up to 30 days
Up to 30 days
Up to 30 days
Up to 30 days
Response Templates
Ask to Revise
Ask for UGC
AI Powered responses (AI Add on)
Review Sourcing Seller/Brand Ratings
(Power Conversion)
(Power Conversion)
Automated Requests
Bulk Collection
Checkout Survey / Email After Purchase (EAP)
EAP Only
Brand Metrics
Review Verification
Custom Questions
Review Timing (BCC)
Survey Customization
Limited
Limited
Review Sourcing Product Reviews
(Power Conversion)
(Power Conversion)
Google Shopping Integration
Automated Request
Bulk Collection Product Reviews
Product Page Review Collection
2-1 Brand / Product Review Flow
Custom Questions
Request Scheduling
Review Triggers (BCC)
Survey Branding
Visual UGC
(Power Conversion)
(Power Conversion)
Collect Review Images
Phone Imagery Capture
Visual Galleries
AI Content Moderation & Protection
Digital Asset management
Video Reviews
Add-On
Add-On
Add-On
Social Q&A
(Power Conversion)
(Power Conversion)
Product Page Display
Shopper Ask a Question / Answer
Retailer Answers
Social Ask
Content Acceleration and SKU Sync
Reply back with Images & Video
Coverage & Insight Report
Shopper Incentivization & Rewards
Bookmarks, Votes and Sticky Questions
Alerts & Notifications
Feedback (Power Insights)
NPS
Custom Questions
Worflow and Branching Logic
Launch Controls
Aggregate Reporting
Realtime-Micro Feedback
Long Form Survey
Essential E-Commerce Templates
Insights(Power Insights)
Review Survey Performance / Engagement / Conversion Tracking
Brand Metrics
Tag Reporting Data
Agent Performance
Executive Custom Reports
Ask to Revise Reports
Brand Metrics
Review Coverage Reports (Product & Q&A)
Competitor Tracking (Add on)
Third Party Review Tracking & Reputation
(Add on)
(Add on)
Multi-Store Reporting (Enterprise)
Geographic Reports (Enterprise)
Add On
Review Tracking
Review Tracking
Competitive Intelligence
AI Summation
Review Filtering & Search
One Hub View of all Reviews
Amplify
Review invites 3rd party review sites
Review Distribution
Custom Survey Templates
Checkout Survey Amplification
Post Purchase Amplification Invite
Incentivization for Shoppers
Channel Performance Intelligence
Visual Reviews Amplification to Social
Sentiment Analytics
Topical Sentiment
Keyword Sentiment
Custom Topic Tracker
Trend Alerts & Notifications
Polarity Scores
3rd Party review sites
AI TrustBot
Review Response Generator
Brand Review Analyzer
3rd Party review Analyzer
AutoTag Reviews
Product Review Analyzer
Video Reviews
Shopper Mobile Capture
UGC Gallery and Integrated Product Page
Video Optimization
Video Hosting
Video Incentivization & Content Accelerator
Integrated YouTube Links (coming)
Digital Asset Management
Over 4.5k reviews with over 300 shopper images
with ResellerRatings
with ResellerRatings
Ratings 4.6, over 197k Reviews
with ResellerRatings
with ResellerRatings
Ratings 4.7, over 49 k Reviews
with ShopperStream
with ShopperStream
Ratings 4.3, over 201k Reviews
with ShopperStream
with ShopperStream
89 k Reviews
with ShopperStream
with ShopperStream
faq
Got questions?
We have got answers
Frequently Asked Questions
1. What is included in the free trial?
The free trial includes access to all premium features of our software for 14 days. You can explore the full functionality without any restrictions. Credit card is required to start the trial - just contact us to discuss.
2. How does the pricing structure work?
Answer: Our pricing is tiered based on the number of users and the features you need. We offer Starter, Pro, and Full Suite and Full Suite Pro plans. Some bolt ons require credit usage such as video and AI credits. Each plan comes with a different set of features tailored to suit varying business needs. Enterprise plans are structured based on store counts and needs. We're happy to work with you on pricing.
3. Do you offer discounts for annual subscriptions?
Answer: Our pricing is tiered based on the number of users and the features you need. We offer Starter, Pro, and Full Suite and Full Suite Pro plans. Some bolt ons require credit usage such as video and AI credits. Each plan comes with a different set of features tailored to suit varying business needs. Enterprise plans are structured based on store counts and needs.
3. How does the pricing structure work?
Yes, we can offer a 20% discount for customers who choose to pay annually instead of monthly. This option can be selected during the checkout process.
4. What happens at the end of my free trial?
Answer: At the end of your free trial, you will be prompted to choose a subscription plan. If you decide not to subscribe, your account will be downgraded to our free plan with limited features. If you need an extension, let us know - we're happy when you are happy!
5. Do you offer custom plans?
Answer: Yes, for businesses with unique needs, we offer custom plans. Please contact our sales team to discuss your requirements, and we’ll create a tailored solution for you.
6. Cancellations?
If you're not on contract terms you can cancel anytime. Contact us to initiate a cancellation. Refunds are not pro-rated.
Switching Over
2. How do I migrate my existing reviews to the new vendor?
Answer: Most review vendors provide a migration service to help you transfer your existing reviews. This process typically involves exporting your reviews from your current vendor and importing them into the new platform. Our support team can assist you with this transition to ensure a smooth and seamless transfer. Brand reviews are typically not exporte, however all your product reviews and UGC should be. Our migation team takes care of all of this.
How long does Migration take?
Migration can be a fairly quick proess if you are able to get your data from your current provider. We typically take about 3 business days to integrate data over.
8. How will switching vendors affect my SEO and online presence?
Answer: Switching vendors should not negatively impact your SEO and online presence. In fact, our platform is designed to enhance your visibility and improve your online reputation. We implement best practices to ensure that your reviews remain visible and impactful during and after the transition.
Terms & Conditions
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