Hello TrustBOT AI
MEET YOUR AI HELPER FOR SHOPPER REVIEWS
Auto-Classify Content
Track & Group context not just static content
AI driven workflows
GENERATIVE AI
Our AI Analyzes content, you act on the insights
AI REVIEW TRACKING
Shoppers are talking about you everywhere. Bring it all together in a way that makes sense.
AI doesn't just summarize data; it extracts key trends, sentiments, and emerging patterns wherever you have reviews. It can also tell you summated stories about what customers are saying about your competitors all hinged into 1st party review data from us.
ACTIVE LEARNING MODELS
Track Concepts, Not just Keywords
Smart Tagging and Sentiment AI gives you the best of both worlds, but allowing you to introduce custom tags and concepts purpose built for your business
AI WORKFLOWS - SMART REPLIES
AI driven workflows saves you time, customer service support headaches and creates happier customers
Go on a AI customer journey - summarizing and bringing out core topics on major Channel Touchpoints such as Product & Pricing, Chance of Future Purchase, Customer Services and even Policies your stores have.
AI ALERTS
Automatically Route reviews to the right customer service agent based on generative
sentiment
Drives content to your teams based on the topical clusters as opposed to just a keyword search in a review. For example, getting a negative review that alludes to poor shipping without the word 'shipping' in it? Our Trustbot figures it out contextually and sends it your way.
WORKFLOWS
Smart Replies
An average positive to a review takes 3 minutes. A negative review can take up to 5. Smart replies changes that to seconds. Smart replies takes in your sites content, public policies and weaves it in with knowledgable replies to any and all reviews. Goodbye generic templates - hello personality.
PROTECTION
AI catches and flags inappropriate content before you have to
Hate speech, spam language, competitor blocking, harassment - we use AI to catch these before you have to with AUTO moderation.
Measure Performance
Insights across all products
CONVERSION JOURNEY
AI helps your shoppers make the right decisions
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Start collecting trust & reviews now
