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Guides & Resources

A selection of guides and resources for you to download and get started on turning your brand into a UGC, shopper-led engine.

Trust Flywheel: How Reviews Power Discovery in Online Shopping

Trust Flywheel: How Reviews Power On-Site Conversion Rates

Trust Flywheel: How Customer Loyalty maximizes CLV

Trust Flywheel: How Reviews Power Discovery in Online Shopping

Your Google Optimization Checklist

A Review Response Playbook for your Customer Service Team

Google Seller Ratings Guide

How to Ask for Reivews

Guide to Shopper Led Growth

Google Seller Ratings Guide

How Reviews power Customer Journey

How Reiews influence Store Conversion

How Reviews Power Discovery

How to respond to Reviews

5 Things we've learned from 12 million reviews

Score your brand - Your Trust Report

quickreads

Tearouts & 1-pagers

A selection of quick reads to browse through quickly and read in 5 mins

Learn HOW THE TRUST FLYWHEEL GROWS YOUR BRAND FOR YOU

Trust Flywheel - Discovery

Trust Flywheel - Journey Conversion

Trust Flywheel - Engagement & Loyalty

Trust Flywheel - Insights

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