Improve your business outcomes with easy to understand, powerful shopper analytics.

Embrace the raw truth of customer feedback and AI guided insights, let it guide your decisions, and watch as your business thrives like never before.

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Tour THE DASHBOARD

Take a small peek at how our platform connects the dots...

NPS / Feedback / MicroFeedback all on one platform and all integrated within our AI engine TRUSTBOT

Data and reports crafted from thousands of hours of our customers feedback

Gain a competitive Advantage
Benchmark and discover competitive insights with your competition with review tracking and analyze general customer sentiment across multiple benchmarks
Build Better Products using customer voice
Drive amazing marketing campaigns with customer informed feedback loops
Eliminate breakdowns in customer journey
Enable customers to buy the right product at the right time. We take the unique approach of rating unique customer moments in journey and reporting deep into it.
MAKE UNDERSTANDING ALL THE DATA YOU'lL BE COLLECTING WITH US - EASIER.

Customer Centric outcomes driven by AI generative insights

reviews powering customer decision
ACTIVE AI LEARNING MODELS

Track Concepts, Not just Keywords

Smart Tagging and Sentiment AI gives you the best of both worlds, but allowing you to introduce custom tags and concepts purpose built for your business

ACTIVE AI LEARNING MODELS

Product AI insights

AI powers product summation, product tags and high level key concepts to help you quickly process hundreds of reviews to understand what people are saying about your products.

Learn more about our AI 
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Power ReTENTION & WINBACK

Sentiment Topics and AI driven review tagging help

Our generative custom AI bot helps you take all the numbers and weave a great story for your executive team
Sentiment Analytics
Topical Clustering and Analysis
Automatically highlight themes and core concepts behind your UGC content and dive deeper into what you're actually collecting - so you can use it in scale
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Sentiment analytics is crucial for brands as it uncovers customer emotions and opinions, enabling tailored strategies that enhance the shopping experience, improve product offerings, and strengthen brand loyalty for both the brand and its customers.
Explore Sentiment & Topical Analytics
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Build BETTER PRODUCTS

Customer content spurs innovation
on products

reviews powering customer decision
InCREASE CONVERSION

Build better Product with Feedback

Are you fully aware of what your customers adore and dislike about your products? Harness the power of user-generated content (UGC) to tap into their feedback and reshape your strategy. Develop innovative hero products inspired by insights you hadn't considered before. Launch these new offerings and outshine your competitors.
Explore Product Reviews
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All ENCOMPASSING TRACKING

Our platform is your master map, tracking every shopper stream and current across multiple platforms.

Review tracking is not just a tool; it's a game-changer for businesses eager to elevate their customer experience to new heights. By diligently monitoring and analyzing customer feedback from various platforms, companies can tap into a goldmine of insights.

Explore Review Tracking
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JOURNEY CRAFTING

Find the Broken parts of your path to purchase before it costs you revenue

Our unique brand metrics system lets you break down the customer journey visually, finding out where problem areas are in your customer journey and acting on it before it scales to a bigger problem.  See trends and improvements in key shopper lightbulb moments.
Explore Feedback
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MARKET INSIGHTS

Understand your competition

Competitive Matrix

Imagine harnessing the power of reviews to stack yourself up against the competition

Picture it: real-time feedback revealing not just where you shine, but where your competitors fall short. These insights let you pinpoint exactly how you measure up, highlighting your strengths and exposing their weaknesses. It’s like having a behind-the-scenes look at the entire playing field, giving you the edge to stay ahead.

MEASURE CHANGE & PERFORMANCE

Easily measure and engage your customer success teams response and reply rates and the impact on revenue

At the heart of every successful brand lies a deep commitment to customer-centricity. Elevate your retail success by by understanding how your team engages with shoppers, transforms negative reviews to positive experiences, and increases LTV.

Learn more about Reptuation & Loyalty
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ENTERPRISE - Insights on a global scale

Connects the story for all your brands and stores under one platform

See Enterprise
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What Use case are your driving for your brand?

Use Case Tour
Power Discovery
Power how shoppers discovery your store, optimize Paid Ads, Build Reviews, Amplify review content and Power Google Shopping snippets
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Power Conversion
Craft the perfect path to purchase using product reviews, seller ratings and let trust power every part of the conversion, winback journey for shoppers on your site
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Power Loyalty
Create a winback, re-engagement loop as well as prevent customers from spreading bad content like wildfire across other networks
Learn more
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Power Insights
Competitive benchmarking, sentiment analytics and mass scale sentiment processing, engagement metrics and more, we tell a story that drives your actual KPI's
Learn more
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Start collecting trust & reviews now

Automate review campaign management.
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