AUGMENT YOUR E-COMMERCE BRAND WITH OUR ESSENTIAL TECH STACK

Time for shopper-led growth

Gather more reviews, videos, and shopper-generated content quicker than ever before. Propel your customers forward at every stage of their journey with an authenticity that cuts through the noise.

shopperstream data and collection architecture and amplification

Meet the Technology

The only customer marketing platform you'll need

Shopperstreams platform takes you on a ratings and review journey that matches with the Trust Flywheel growth method. You'll know exactly how to turn on each lever to start pulling in stories and using them to gain shopper attention and revenue.

Better Shopper Stories

Better review data, better stories and more actionable, future facing content like video

One connected Hub

Our connected hub powers entire teams of Customer Support teams directly and brings in all your brand data into one view

AI driven insights

to drive workflows, make insights easier to actionate and make producing insightful stories for your executive sponsors easier

shopperstream core products and add on lists

Better SHOPPER STORIES = MORE TRUST

Our platform leverages your valuable customer touchpoints to deliver the most actionable data

Shoppers crank out higher quality content on our platform because we know how to capture reviews like nobody else. They understand their feedback is blasted out to millions, giving them massive public influence on ResellerRatings.com. When shoppers know their voice is heard and respected, they step up and deliver more.

review collection image of surveys on mobile phone

Launch Controls, Flow Modifiers & Smart Customer Authentication

Combat survey fatigue, speak the language of shoppers and go beyond boring feedback asks

Turn negative comments into loyal buyers with smart workflow assistive tools

Intelligence

Our platform does the heavy data insights for you

We pull together data in a way that makes it easy for you to take it, use it and deliver it to your stakeholders, or use it yourself.
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Auto Tagging Reviews

Custom Topic Tracking and review trends

Performance Comparisons

UGC Coverage Reports

Sentiment and Topic clustering

LEADING CLASS CUSTOMER ENGAGEMENT SOFTWARE

Resolution Center - an intelligent way to manage reviews

This platform’s designed to move, adapt, and connect with reviewers, pushing you to the top with its smart features and workflows. It’s more than just a tool; it’s a collaborative force. Your team can seamlessly work together, assign review topics, get fast notifications, and handle everything with finesse.

React + Response - Because we believe what customers say about you should be shared amongst your whole organization.

Alerts - Create workflows that do the heavy lifting for you. Send out emails at scheduled times, automatically, and ask customers to revise reviews or add more content with loyalty incentivization

Winback + Loyalty - have actual conversations with customers, solving issues and problems about ratings and reviews.

Collection - This is your central hub for content manage, approvals, moderation workflows, flagging review content. It's all here.

AI reponses and sentiment workflows images

CONNECT THE DOTS WITH INSIGHTS

Engagement metrics, Conversion Impact, Agent performance and Competitive Benchmarks. It's all here.

When all your UGC is is one place, it tells a story that allows your store to react, connect and gain actionable insights on your shopper feedback.

You're going to need a way to handle all the amazing review data you're collecting. Topical Analysis and more gives your team the ability to process data - fast!

Competitive benchmarks against others, brand metrics, widget engagement and affects on views and clicks

Send emails responsive on mobile devices. A/B test with subject lines & preview the entire text easily.

GOODBYE MULTIPLE VENDORS

Consolidate tools, cut costs and connect the whole story.

Multiple vendors? Multiple products, disconnected data, no actionable items and no buy-in from your team with your overall Trust Strategy. You're losing out big on the reveals. Let's fix that.

Image showing how disconnected various apps can be

What's your STORE RUN ON?

We integrate with almost all carts and custom solutions.

Multiple vendors? Multiple products, disconnected data, no actionable items and no buy-in from your team with your overall Trust Strategy. You're losing out big on the reveals. Let's fix that.