🧭 You can’t get reviews flowing fast enough — clunky onboarding means lost weeks of customer feedback.
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🕵️🔍 You lose visibility in search — competitors show stars while your listings stay plain.
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💸 Hidden fees stack up — you’re charged extra for imports, syndication, or features you thought were included.
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🛒 No lift in conversions — review collection is passive, and shoppers still hesitate to buy.
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🎥 You can’t collect richer content — no way to add real customer photos, videos, or product Q&A.

‍🤝 Support feels robotic — no real person to help when something breaks or needs fixing.